From time to time our customers are kind enough to send us feedback on the work that we have done for them. Here are just a few...
I just wanted to say thank you to you and your team for once again providing us with amazing service. I absolutely love our new shutters. Happy New Year to you all.
Wonderful shutters and a fabulous professional service from Charlie. He was so patient and particular from the start of the measuring process right through to the installation. Highly recommend.
Trixie & Howard
Just a quick note regarding your representative who looked after us, Marc Siljebrandt. It was his attention to detail in the quotation that changed us from going with our normal supplier, and the professional way he went about things , meant that we didn’t regret the change at all. You have a star there with Marc!!
We have thoroughly enjoyed Charlie’s services. He was meticulous and professional in his approach and we loved his humour and his enthusiasm. What a wonderful person to have on your team. We would recommend his service and your product to others.
I am absolutely thrilled to bits with the Venetian blinds installation today, they look so awesome and I couldn’t be happier with your supply and service as always. Peter is always a pleasure and so helpful to deal with and the installation guys certainly were great and respectful of ones property. A great team. Thanks again, I will always highly recommend your company to my friends. ONE HAPPY AND THRILLED CUSTOMER !!!!!!!!
As a Santa Fe client over several years, who has selected your shutters for both indoor and outdoor applications, I would like to commend you for your excellent products. I have appreciated working with your extremely competent staff, and am therefore happy to recommend your company and its products. I have found Santa Fe’s attention to detail, and back up service to be outstanding.
I would like to take the opportunity to thank all involved in the installation of my Plantation Shutters. From the friendly Staff in your Head Office through to Neil Wardle, the installer, it was a seamless and pleasurable experience.
I have to admit, in doing my research I was fortunate to run into Neil in your showroom and it was him with his affable personality and knowledge that pointed me in the right direction. His honesty endeared me to choose Santa Fe and although not the cheapest I can now see that you have a superior product to other ‘players’ in the market. I can say that with a great deal of confidence as I just recently returned from my sister’s house in Cromwell where she recently had some shutters put it. Yours are by far superior.
To that end, I would certainly recommend Santa Fe to anyone looking for ‘good service’ and a ‘quality product’.
Barry & Mirren Stevens
We would like to record our appreciation for all the work Charlie put in to this project. From the very first visit his willingness to listen and respond with constructive suggestions gave us confidence to put both blinds and shutters contracts with Santa Fe. His careful measuring and meticulous attention to detail at installation time has resulted in dramatic improvement to our living area. Without doubt he is a fine ambassador for the Santa Fe brand. We would gladly recommend him to friends.
Andrea and Rich Tims
Thank you Santa Fe, we are absolutely thrilled with our amazing new shutters and blinds. Mike Sommerville was fantastic from our first meeting and was determined to make the shutters work for our bifold doors. He listened to what our requirements were and delivered exactly what we wanted. Mike was incredibly knowledgeable about the product range, had wonderful suggestions to get the best look for our windows and his attention to every detail was excellent. The quality of your product is outstanding and we have no hesitation to recommending your company to family and friends.
Thank you to Dave Hewitson your local consultant for an efficient, cheerful and polite service. He should be declared a Santa Fe Shutters "living treasure".
I would like to thank you and your staff for the fantastic effort in transforming the look of our home! It far exceeds what I had visualised and i couldn't be more delighted.
I would like to say a huge thank you, I am thrilled with my shutters and also found the staff/installers very helpful and friendly. I will certainly recommend Santa Fe to others.
As usual your team has done an amazing job! You are the only sub-contractors that we've worked with who are consistently reliable!
Di and Buzz
Just to say how impressed we were with the service we received from Charlie - nothing was too much trouble, even when we changed the colour! The shutters were delivered on time and look fabulous. Many thanks
Just want to say thanks so much, blinds and shutters look really great. The team have provided excellent service from Danny initially giving us good advice, through to Greg and Victor. The team care about the quality of their workmanship and the finished look and that makes such a difference, in addition you coming out to check to ensure it's all correct is evidence of the service.
We will need more windows done but will wait until next year so you will be hearing from us again.
I just want to drop a line to say how pleased I am with the shutters and blinds I purchased from your company. The job from beginning to completion was easy and I have already recommended Santa Fe to another person who is renovating.
I'd just like to say what a seamless and professional experience it all was from the initial quote through to installation. The shutters look great - exceeded expectations actually!
James & Sarah
Just a quick note to say James and I really love our new shutters. Aubrey did a super job of installing them and they look great.
I just wanted to pass on my thanks to your Company for such a great job. Paul was a delight to deal with, very professional. The shutters are the best thing about my renovation and my builder can't stop looking at them and talking about how great they look.
Simon & Christine
Jane, you and your team have done a superb job in installing the internal and external shutters. Thank you for your fine product and professionalism. You should be proud.
Please pass on my thanks to the team for the high level of service and persistence we received. This ensured we have a very easy to use, high quality blind system. If the brackets were not cut to fit we would have experienced a bit of frustration every time we raised and lowered the blinds (2 x a day)!. John is amazing and paid very close attention to detail and was very patient with our problem solving. He consulted me on every possible decision, which was again, very much appreciated. We will absolutely be recommending Santa Fe to others and if (when) we move or complete another renovation we will simply go straight to "you" and not bother with the time to shop around around. Thanks again.
Michelle & Geoff
We would like to express just how amazing our new Santa Fe Shutters are and how much they have transformed our house into something from a magazine page! We took almost a year to decide how we would dress our windows and now I am so glad we went with Santa Fe Shutters! We both have really appreciated Mikes knowledge and understanding of the product as well, he has been superb to deal with.
Graeme & Cheryl
John did a very good job of the installation, very tidy. The shutters look great, we are very pleased with them. Please thank your team for a very good job done very well.
Garry & Dianne
Mike, we love our shutters. Thank you so much for your professional care and attention from measure to installation, you have done a wonderful job.
Lee, the shutters look sensational! Thank you for your excellent service and all you have done to create such a stylish look for our home. The whole team is to be congratulated. Greg did an especially great job of the install too!
Chris & Janet
Just a note to say how thrilled we are with the shutters and the Venetians at our new home. They look truly fantastic! We are looking forward to the next two bedrooms being 'shuttered' - it must be in the next couple of weeks.
I just wanted to say how happy we are with the Santa Fe shutters that we had installed last week. Our installer was extremely professional and left absolutely no mess behind, which I appreciated since I was 39 weeks pregnant! We were also impressed with the timeliness of your service, we were told that the shutters would be ready the week of the 22nd of July and sure enough they were exactly on time. We love the look of the shutters and have shown them off to everyone that has come to visit our new home.
Libby & Tom Impey
Dave, today we visited our house for the first time since you have completed the shutters, and just wanted to say what a great job you've done and thanks for that and for your attention to our entire project. Again, our thanks for a job, albeit expensive, extra well done.
I’d just like to let you know that Greg fitted our shutters today, and they are every bit as lovely as I had hoped. I couldn’t be happier with the customer service, from beginning to end - nor with the product itself. This was not an insignificant cash outlay, and to have things go so smoothly is really appreciated.
Just to let you know that we have paid our account today as final payment for the shutter we had put in our bathroom. We are very pleased with it. Thank you for the prompt service. We will be putting some more in at a later date. Pauline McKinley
Tim & Cheryl Keals-Smith
Dave, we wish to thank you for all your professional advice, your quick ordering, the company's very efficient making and promised delivery time, plus your installation expertise. Both Tim and I are thrilled with our new shutters and blinds, they all look very good, are functional and exceptionally easy to use. All our family and friends that have seen our new shutters and blinds are also impressed with them.
Firstly to John, mate you really delivered on our external deck shutters on a tight deadline, they are installed and look magnificent. You really have 'changed the view', the shutters really signal a real sense of finishing for Linda and I on this house project. Gail, the return on investment is abundantly clear to us, I am hugely impressed with your company, the entire process to installed finished product, the installers (Greg) did a great job, thank them on our behalf.
Mike completed fitting our blinds and shutters yesterday, and I wanted to say how delighted we are with the finished job. They are a credit to your company - Peter and Mike were fantastic to deal with!
I just wanted to let you guys know that I'm really pleased with our new Santa Fe shutters, and also just to say that I've had the best service from Paul. He has gone out of his way to ensure that the job has been professionally completed. Well done you guys on delivering a great product, early and with such professionalism.
First class job. Well satisfied.
Hi Jane. Just wanted to let you know how very pleased we are with the shutters. I can finally purchase a lovely quilt that will not fade in the sunlight. Our bedroom feels like an oasis. Please thank Greg too as he has installed them really well. Thank you again.
Kevin & Paula Ralph
Thanks for the Glidetrak. It looks great, stylish and does the job. Thanks also for having it done before Christmas (like everybody in the world wanted).
Dear Jane & All at Santa Fe! What a transformation - I am delirious with joy!! They are PERFECT (as you knew they would be) but an entirely new experience for me - indeed great happiness for Christmas - Greg & John did an excellent job & the house itself is a happy No. 54! Thank you, thank you.
Paul Davison has just left after installing our last lot of blinds and shutters in our home. Just wanted to drop a note to say how fantastic Paul has been to deal with. He is not only very good at his job but went out of his way to assist us with advice etc when we had issues with our initial supplier of shutters. His workmanship is second to none and he was always in touch as soon as our orders were ready, even on the weekends we would receive a txt from him. We are wrapped with the results and we would not hesitate to recommend Paul and Santa Fe to others.
Gail & Tony
Hi Mike. Thank you again for a great job Santa Fe did with our new Shutters - we are very pleased with them - have created the exact effect we had hoped for. Would definitely recommend your company!
Hi Dave. Thanks for the shutter installation today. I do have to get used to them having spent so many years with nothing on the windows, but the lounge is so much warmer tonight and they look great. You helped to make a big decision and some tricky fitting and measuring a smooth and painless process for us.
Thanks Dave, We are very happy. We will be recommending you and Santa Fe to all who admire the work – as will many! Thanks again, Penny.
Ineke & Bill Roest
Could you please pass on my thanks for the lovely wooden board I received from Santa Fe, it is lovely, and such a nice surprise. Mike has just been and installed the small shutter and as always we are thrilled with it. He is such a friendly guy and really good to deal with and now he is a really proud dad too. He is a walking advertisement for your company and talks constantly of the product and how much he enjoys being involved with it.
We are absolutely thrilled with the product and the way Mike measured and installed them.He has done a very professional job and was so very pleasant to deal with which makes a wonderful change here in Auckland.We have asked Mike to give us a quote for another gate to go in.
Have a great Xmas and New Year.
Got a decent chance to have a look at the work you did for us yesterday this morning and just wanted to pass on my personal thanks. Elma’s delighted and they look great. Happy wife = happy husband. I appreciate the early installation and wanted to say great job. Will no doubt be in contact again later to finish off some more windows next year. Best regards and have a restful Christmas. I’m sure you deserve it!
Just a note of thanks for doing such a good job installing the shutters over the laundry area. I know it was a little 'tricky' and we are delighted with the results. Many thanks for the good work.
Thanks very much for the great job you guys did fitting our shutters. I know my requirements were not quite standard and do appreciate that you have given me shutters exactly the way I wanted them. It is very much appreciated.
I just wanted to say that we had a whole house lot of Santa Fe shutters put in, in the last few months. We love them! They are fantastic and we get so many wonderful comments on them. Just wanted to let you know that your installer Garth in Wellington went out of his way to get everything just right, he was a real perfectionist and we were really impressed with the time he put in at our home. Thanks so much!
To say how pleased we are again with your supply of shutters. On each occasion my husband (a builder) installed them and we have been so impressed by the exacting measurements done by Mark and the excellent delivery of an impressive product by your company. Again, Many thanks.
Thank you for the brilliant service, look forwards to working with you all again.
Cheers Tony Murrell
Hi Gail, we have been very happy with the shutters, and we get many favourable comments on them. Some friends (Pete and Glenys) have or are about to place an order with you.
So thank you, and if we do in fact sell, I’m sure we will use your services again in the next house.
Chris & Hamish McKenzie
Thank you for the excellent workmanship. We were very impressed with the service given both for measure and the fitting of the shutters. We commend Jean on his attention to details through the fitting, his professionalism. Obviously a tradesman who is proud of his trade. Our shutters are superb.
I write to say how delighted I am with the shutters that Santa Fe installed on my veranda. They have made a huge difference to the afternoon temperatures and comfort level in my apartment.
I have only had to use the heat pump 3 times this January compared to every day last year.
Thank you for your fine workmanship and how clean and tidy the veranda was left.
Glenn & Michelle McNabb
We'd like to express our thanks to your sales consultant for the exceptional work he preformed on our job. Not only did he do an excellent job on quoting and providing the best product for our requirements, he also provided the best installation job possible.
We feel he went above and beyond the job of a contractor and salesman. He is an asset to your company.
If you would like to use any photos of his work, there is no issue in helping.
The best 20K spent. Happy to pay the bill!!
Grant Swinson from Swinson Wallcoverings
As you know, Santa Fe installed our shutters at Onetangi last week. The installers were particularly pleasant guys and did an excellent job placing our absolutely beautiful shutters with a view to die for beyond. The colour and sheen is perfect, the quality of the shutters is excellent and the operation of shutter blades, the bi-folding and sliding track systems all work perfectly. We know we’re going to get years and years of pleasure and we’re so pleased we chose Santa Fe as our supplier. Thank you!
Mike completed fitting of our blinds and shutters yesterday, and I wanted to say how delighted we are with the finished job. They are a credit to your company – Peter and Mike were fantastic to deal with! I will instruct my bank to pay the final amount today.
Please pass on my comments to the owner/s.
Mike fitted our shutters today and we are thrilled with the end result which is even better than we anticipated. He did a great job and we'll certainly be recommending Santa Fe to anyone that'll listen!
Sara & Steve Pritchard
Just to confirm that we received the shutters on Friday thanks. We put them in on Saturday and they are fantastic – we love them!!! Steve also wanted to thank the delivery people as they did a great job too.
I wanted Paul (the director) to know that the young man Mark who installed my shutters is a staff member to value. He was polite, prompt and cleaned up after he had finished – rare today. With thanks…
May I say, it has been a pleasure dealing with Scotty, your local representative and with your firm. The shutters have been finished to an extremely high standard and your installation and after sales service is beyond reproach.
Thank you for installing the shutters in Mt Eden last Thursday. They look fantastic – better than I expected!
The shutters were fitted yesterday and they look great. I am very happy with them and have arranged for your representative to measure up for another window today. The installer made a great job and was very careful in getting everything just right. Please pass on my gratitude to all concerned.